Fushanj online store reviews in Dubai, UAE

1.0
1
3 reviews
18 Nov 2018
Mobile
They delivered used phone and it's just a copy low quality and fake product....do not waste your money and never ever buy again from this fake fushanj site
26 Oct 2017
Mobile phone
Another bad experience with this company - the phone that I ordered was in a bad shape, used, not operational with heavy sign of usage. I asked for a return and it took 4 weeks until I was able to take my money back. Aggressive operators, they did not took decisions, they did not keep the deadlines. Very bad experience - and they keep on functioning ! Do not do business with this company ! THEY CHARGED ME for RETURN EXPENSES - EVEN the product was at fault !!!
27 Jul 2017
LG g4
Buy an lg g4 recive an lg 3 and the thing with this online store is that they have live chat wich is great but when i complain to them about my order like many details they ask in the end the live chat will tell you were sale department u have to contact support and u have to tell them again what happen plus the product i recive is realy old you can tell its refurbish which they claim on the site is new so bad

Fushanj General Info

Delivery Info
Next Business Day
Shipping Info
Free Shipping
Payment Methods
visacodmastercard 
Contact Information
https://www.fushanj.com/
042385515
[email protected]

Fushanj Return & Warranty Policies

Are returns permitted? What are the conditions and time limit?

Within 5 days we accept returns


Will I be refunded or given a store credit to buy something else from Fushanj?

We will provide Store Credit for 35 days after that if customer didn't use it they can get their funds back whether by Cash, Cheque or Bank Transfer.


If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?

Delivery and Pickup is FREE, but third time delivery is chargeable in amount of AED 20 - AED 30


How long will it take for me to get my refund from Fushanj?

2 - 3 Weeks.


More info: http://fushanj.com/returns


What malfunctions or product problems do Fushanj warranties cover?

Microphone problems Network problems Freezing/hanging problem Charging problems (if not battery issue) Intermittent switching off Software problems Speaker problems


If there is something wrong in the product which is under warrantee, how long will it take Fushanj to pick it up, fix it and deliver it back?

if there is something wrong in the product which is under warranty, it takes 1 - 2 business days to pickup 2 - 5 days to check and 1 - 2 business days to deliver


Who pays for shipping back and re-delivering the item?

Customer.


Can I return a product that has a malfunction and get my money back?

if it's within 5 days of receipt Yes.


If an item I ordered turned out to be malfunctioning and Fushanj doesn’t have any other in stock to replace it, what happens then?

If we don't have that item we will suggest another similar product, otherwise we will refund.


More info:https://www.fushanj.com/apps/help-center


Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.

The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.