It was the first time I ordered from this online store and the last time , the services was so so bad and I can’t follow my order and I called them to see what’s going on they told me in the website it will arrive in 2-3 days but what happened is that it will comes after 10 days!!!!!! So I cancelled and ordered from other website that’s more better
Mykada Reply: Thank you for choosing mykada.com. Apologies from team mykada that you had to go through such An experience due to the unavailability of the concern product.This was due to the delay of overseas shipment.We assure you for a better service in your upcoming orders at mykada.com . Your feedback is always considered for quality services in future.
29 Mar 2018
MI MIX2 phone
by Ajay
I purchased a Xiaomi mix2 mobile phone from the site 4 months back and the phone is excellent and I got the best price at that time . The Customer service communication was excellent and polite. They were very flexible in their delivery schedule . It is even possible to visit their store and collect the phone.
I would recommend Mykada.com to everyone with 100% satisfaction.
I would suggest them to update the store with the latest smartphones so users can get a wide variety of choice.
Mykada Reply: Thanks for your nice review Mr.Ajay Jose . We look forward to serving you again! #mykada.com
15 Feb 2018
Samsung Note 8 & Nokia 5
by Jeric
It was my first time buying online, and I\'m very pleased with the services offered by #MyKada. My orders have arrived on time as agreed during the chat with the customer representative named Esther, and the emails I received from #MyKadaTeam regarding the status of the items.I'll definitely recommend them to my friends who wish to buy gadgets online in a very reasonable and competitive price. Kudos! :)) Thank you also to #Pricena.com for gathering all the info of different online sellers across UAE. Without you, [we] wouldn't be able to discover #MyKada.....[okay enough. hahaha]
Mykada Reply: Thanks for your nice review Mr.Jeric Carreon . We look forward to serving you again! #mykada.com
05 Feb 2018
Mobile
by Imran
Shoud have rated Zero star. I have ordered Blackberry Aurora which was supposed to be delivered to me in 48 hours. though i was supposed to receive the deliver on saturday, i requested to make in Sunday which was confirmed by Mykada executive however, on the date of delivery nothing arrived.
When i have contacted mykada they told me that the goods are available in our warehouse and courier company will call you for delivery. Later i was informed that the inventory in warehouse was wrong and they don\'t have the inventory of that item and requested me to wait for another 2 working days.
While waiting there is no regular update from mykada, i need to call them and request for timely updates.
Lastly they call me to say that they cant arrange the items and the money will be refunded to you.
After all week waiting, i am very disappointed.
First and Last time to buy from Mykada.read more
Mykada Reply: Thank you for choosing mykada.com. Apologies from team mykada that you had to go through such An experience due to the unavailability of the concern product.
I hope that you are happy about the discount voucher that you had receive from us, on your second purchase as promised .
We assure you for a better service in your upcoming orders at mykada.com . Your feedback is always considered for quality services in future.
04 Feb 2018
Samsung Galaxy note 8, 256Gb, Deep sea blue.
by Govind
It was super fast. Bought a 256Gb Samsung Galaxy note 8. Right from placing the order till recieving it took less than 2 hours eventhough I picked up the product from the store as I was close by. The customer service was sweet and precise. And yes. Got it for the cheapest price from Mykada. 5 star shopping experience.
Mykada Reply: Thanks for your nice review . We look forward to serving you again!
#mykada.com
31 Jan 2018
Samsung Galaxy c9 pro
by Rouzbeh
Got my phone the next day, once opened I wanted another version they replaced it for me the next day free of charge. Very good service and polite.
Mykada Reply: Thanks for your review, We looking forward to serve you in near future..
#mykada.com
10 Jan 2018
Samsung galaxy s8
by Shafaat
Prompt and polite after purchase communication regarding delivery status. They kept their promise of 24 hour store collection. Product is working well as promised till now. Thanks guys.
Mykada Reply: Thank you for the feed back and choosing mykada.com We are glad to serve you and Always welcomed to shop with us
09 Jan 2018
Pixel 2xl 128 GB
by abith
Ordered pixel 2xl last week, got it within a week as 128 GB was not available, store had provided regular updates about the situation. Once received found out that it had a greenish patch in its display, informed Mykada team and got it replaced next day itself !!
Customer service was excellent, appreciated !
Mykada Reply: Thank you for your feedback
Apologies for the inconvenience that you have experienced .Will assure for the best experience the next time with us .
Thank you for your feed back and for choosing mykada.com
We are glad to serve you as per your request . Always welcomed to shop with us
25 Dec 2017
OnePlus 5T Global Version
by Sanju
I got my phone OnePlus 5T global version from the store few days back. The best part was that they offer Warranty Services along with it for an Year. The prices offered were really competitive when compared to other stores and was my first online pruchase. They offered pickup of the device from the store itself.
Mykada Reply: Thank you for your feedback and thank you for choosing mykada.com
We are glad that you have received your device with fulfillment and we assure you for quality service even in future !!
14 Dec 2017
Samsang Galaxy Note 8 128GB
by Sheheen
I got the phone for the best price in market, everything is perfect thank you so much
Mykada Reply: Thank you for your feedback and for choosing mykada.com!!
We are glad that you have received your product with satisfaction .Hope to serve you the best in future .
14 Dec 2017
OnePlus 5T 128 GB
by Ali
I picked up my OnePlus 5T 128 GB today after ordering it on Mykada.com yesterday. I was very pleased with the attentive customer service experience I had with them. They are very prompt and available to help. Information received from them was accurate. The product received was as described. Would definitely buy from them again and recommend them to friends and family.
Mykada Reply: Thank You So Much Mr.Ali Ahmad Abdallah Mohamad, We are Glad that you are fulfilled with an amazing experience from our team and we assure for the best experience anytime#TeamMykada.com
05 Dec 2017
Apple
by Dimitriy
Have bought more than 20 items Apple products in this shop. Best prices for wholesale. Staff is very helpful. Hope we'll continue our cooperation. I recomend this shop.
Mykada Reply: "Thank you for the supporting review"
We relentlessly strive for better service and aggressive pricing to customers#TeamMykada.com
28 Nov 2017
by Bilaal
Great Service !! Delivered my Note8 Within one day...
Mr. Rakesh is Very Helpfull and Nice Person..
May God bless him Always
Thanks Mykada.
Mykada Reply: Thank you so much Mr.Bilal Zahoor ,
Thank you for your good Review. It's always a pleasure of our team to assure you for guidance anytime.Thank you for choosing mykada.com.Happy shopping with us again !!!
27 Nov 2017
by Navin
very straight forward
Mykada Reply: Thank you so much Mr.Navin John #Team Mykada.com
23 Nov 2017
2 pieces of Note 8 256 gb
by Erol
Especially Mr.Rakesh served kind a best before/after sale service to me. I really appreciate him and Mykada for that. He updated me everyday about the status of my purchase. He was really helpful about everything.
Mykada Reply: Thank you so much for your feedback
We are honored to provide you our best service now and always
Thank you for choosing us
Happy shopping at mykada.com !!
19 Nov 2017
iPhone X
by Ahmed
Very professional and supportive team. Due diligence was exerted to deliver my iPhone X on time. They are the best and I will always use their service in the future.
Thanks again
Mykada Reply: Thank you so much for your feedback
We assure that you will always experience a better service from us each time . And thank you for choosing mykada.com.Happy shopping with us again !!!!
Being the cheapest option I seriously didn't expect a good service. However, hats off to MyKada for your swift delivery, updates, customer friendliness and prompt customer support which, in my analysis, is the best in the online shopping industry. I received the item in 24 hours, fastest in my experience as an old and regular online shopper.
I made a mistake by ordering a wrong cover and even that was smoothly sorted out, the pick up of the wrong item and the delivery of the new item was done in another 24 hours. I dealt with Mr. Jobin and Mr. Rakesh.
Would highly recommend to my kith and kin and would certainly re-use their services.
Also thanks for making the item available which is not officially available in the UAE.
Wishing you all success....MyKada Fan.read more
Mykada Reply: Thank you for your feedback .It is always a pleasure of our team to help you out in any difficult situations.Please do not hesitate for any further requests in future, we assure you for guidance anytime.Thank you for choosing mykada.com.Happy shopping with us again !!!
16 Nov 2017
Note 8 256gb SM-N9500
by hemant
The prompt & humble communication from MyKada personnel Mr. Rakesh is commendable. The Samsung Note8 256gb (SM-N9500) booked by me was received within 24 hrs. and as on a day now, it is doing well. The device was received as described. I recommend MyKada to potential buyers. I hope future services if reqd, will also be hassle-free.
Mykada Reply: Thank you for your feedback , And our team effort and services will never be a disappointment even in future
And personally as you requested , you will always receive a hassle-free service from us
Happy Shopping with mykada.com again !!
16 Nov 2017
Mobiles (Samsung Note 8 and Note 5)
by Alessandro
The customer service is very helpful, the products perfect and the price is the cheapest! What I can ask more?!
Mykada Reply: We are glad that you are satisfied and pleased with our services and our best prices
We assure you for a satisfied service always
Thank you for choosing mykada.com
The whole we've met was efficient and very proactive!
I will definitely renew this experience whenever a product I need is available.
I have already recommended the MyKada to friends and family.
Mykada Reply: Thank you for the review and recommending us to your loved ones . looking forward #Mykada.com
08 Nov 2017
Iphone X
by Hassan
The staff was really friendly and helped me get the product asap.
Mykada Reply: Thank you for the compliment ! we are happy to serve you as much as we can !
22 Oct 2017
Samsung Galaxy Note 8 & Samsung Gear S3 Frontier
by Tryptophan
Extremely helpful staff and wonderful customer service. Very prompt in providing details and an amazing discount as well. Would highly recommend them to anyone.
Mykada Reply: Thanks for your review :)
19 Oct 2017
samsung galaxy note 8 256gb
by seif
excellent customer service , they were very helpful and supportive , when I asked them if they can manage to get me a 256gb version of the note 8 ,they did it in the same day And deliver it to my address exactly on the requested date , special thanks to Mr.rakech who was following day by day on my order. this will be my first shop to get any gadget especially for the special editions that you can't find any where else in U.A.E.
Mykada Reply: Thank you very much for the good review.
We offer our dedicated services for any of your electronic gadget requirements
18 Oct 2017
by Seyyed
I have purchased Samsung Gear S3 Classic Watch today and I am very much satisfied with the service offered by the staff. very friendly and providing the right information.Many delivery options are available and the product is genuine
Mykada Reply: Your time would be greatly appreciated for reviewing us . See you soon
16 Oct 2017
Htc u11
by Christy
Tracking and follow ups was sublime, best customer service.
Mykada Reply: Thanks for your feedback , see you again ..
10 Oct 2017
LG V20
by James
Good and responsive customer service, genuine products and above all competitive prince among others. Highly recommended.
Mykada Reply: Thanks for your Support ! looking forward to serve you better soon ..
07 Oct 2017
Samsung galaxy note 8 and dex
Galaxy note8 and dex
by name
Mykada give.me a compete price on.note8 the were professional and hounest and I got the delivery on time, the items was as described so I strongly recommend to buy from them
Mykada Reply: Thanks for your nice feedback !
looking forward to serve you again ..
03 Oct 2017
bb Porsche design p9983
by mohamed morad
متعاونين جداً ومحترفون
Mykada Reply: أشكركم على تواصلك معنا ونحن نتطلع لخدمتك مرة أخرى!
Thank you for contacting us and we look forward to serving you again!
02 Nov 2016
by Abdulla
Ordered a pixel phone, which was advertised to start delivery on October 29. Since placing the order, I haven't received any single update, and when calling the customer support, they kept telling me that they have just received the shipment and it will take a few days to be delivered. After waiting for 5 days without any information or update, I contacted them again to check about the status and was informed there was a problem with the shipment, and it will take another week to receive it. Regardless to say, I cancelled the order and I will never deal with them again. One of the worst customer services I have yet to see. Definitely recommend not buying from this store. read more
Mykada Reply: We want to extend our sincerest apologies for the negative experience that you had with our service.
Thank you for bring this issue to our attention. We are happy always looking for ways to better our service, and your feedback is an valuable part of the process.
Google Pixel XL was a Hot selling model and we had only limited stocks available and we were delivering basis of the order priority ( first in first out). We informed all our customers about the same and we have fulfilled 97 % of the orders for Google Pixel XL .
Looking forward to server you better !
What malfunctions or product problems do Mykada warranties cover?
All manufacturing defects, hardware & software, are covered under warranty. Damages due to liquid spills or external causes are not covered under warranty
If there is something wrong in the product which is under warrantee, how long will it take Mykada to pick it up, fix it and deliver it back?
Mykada will fix and deliver the product within an average 2 weeks period.
Who pays for shipping back and re-delivering the item?
For manufacturing defects, Mykada will arrange for shipping and re-delivery. If external damages are assessed, the customer will have to pay, on a case to case basis.
Can I return a product that has a malfunction and get my money back?
Customer can return the product for refund or store credit
If an item I ordered turned out to be malfunctioning and Mykada doesn’t have any other in stock to replace it, what happens then?
Mykada will suggest an alternate product with similar specifications and price. If there are no products that satisfy the customers needs, the price is refunded or store credit offered
Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.
The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.