Are returns permitted? What are the conditions and time limit?
If for any reason you are not fully satisfied with your order, we gladly offer a 100 days Refund Policy, starting the day you receive your order. - Full Eyewear Refund - Eyewear Exchange - Prescription Lenses Refund
Will I be refunded or given a store credit to buy something else from SmartBuyGlasses?
Full Refund is offered for product(s) in unused condition and with original packaging from SmartBuyGlasses
If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?
The shipping charges of your original order are non-refundable.
How long will it take for me to get my refund from SmartBuyGlasses?
All returns are inspected on arrival and once approved, the refund will be issued immediately.
More info: http://www.smartbuyglasses.ae/returns
What malfunctions or product problems do SmartBuyGlasses warranties cover?
To cover all scenarios, we offer our own exclusive 24-month warranty against all manufacturers' defects without exception.
If there is something wrong in the product which is under warrantee, how long will it take SmartBuyGlasses to pick it up, fix it and deliver it back?
5-11 days
Who pays for shipping back and re-delivering the item?
The shipping charges of your original order are non-refundable.
Can I return a product that has a malfunction and get my money back?
If for any reason you are not fully satisfied with your order, we gladly offer a 100 days Refund Policy, starting the day you receive your order.
If an item I ordered turned out to be malfunctioning and SmartBuyGlasses doesn’t have any other in stock to replace it, what happens then?
If for any reason you are not fully satisfied with your order, we gladly offer a 100 days Refund Policy, starting the day you receive your order.
More info:http://www.smartbuyglasses.ae/returns
Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.
The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.