My recent experience with Dubizzle has been nothing short of a nightmare, characterized by incompetence, mismanagement, and a blatant disregard for customer satisfaction.
It all began when I entrusted Dubizzle to facilitate the sale of my car. Despite agreeing on a sale price of 25K AED, Dubizzle's commission amounted to a staggering 2,100 AED, which was deducted as a "succession fee." However, the transaction quickly unraveled when the buyer discovered issues with the odometer and backed out. Subsequently, the buyer agreed to purchase the car for 18K AED.
What adds insult to injury is the misguided advice given
by Dubizzle's sales agent. I was convinced that conducting the local transfer from Sharjah to Dubai would save both time and money, despite the buyer needing to collect the car from Dubai. As a result, I was forced to travel to Sharjah for the local transfer, incurring additional expenses of around 320 AED, when a tow truck would have cost only 150 to 200 AED.
In an attempt to salvage the situation, Dubizzle agent said they could request to waive off the succession fee, and the buyer would pay me 18K for the car. However, until they received approval from management, they would keep the car in their yard, as it couldn't be driven due to no plate, insurance, and registration, despite us already completing the transfer from Sharjah to Dubai.
However, this fleeting solution soon turned into another debacle when the buyer backed out again, leaving me stranded with a c عرض أقل