Activefitness Store online store reviews in Dubai, UAE

3.5
3.5
9 reviews
21 Nov 2021
Deal didn’t conclude
They confirmed a price and then backed out from the price blaming their marketing changes the price. This happened between time closing the store on Thursday and Saturday first thing. I confirmed the order and the guy said you can pay Saturday. Point is they increased the price and when I challenged them they keep repeat ring several times it’s their marketing, which is their internal matter and then the manager stepped in accusing me pushing them to meet the committed price and threatened me to call the police. ALL THIS IS HAPPENING ON A CALL. Imagine how silly  read more
13 Sep 2021
NordicTrack x32i
We had our third fantastic experience with active fitness store and would highly suggest them to anyone looking to buy gym equipment! Service and delivery, both quick and good product quality with great discounts. The delivery team did an excellent job of setting up the equipment. I'm excited to buy new equipment from them again.
07 Sep 2021
E95
 read more
05 Sep 2021
IC8
Overall experience was lovely, rare these days. Excellent that the delivery team has a safety plan in place on how and where to place the gym equipment. They even guided me on how to use the equipment and set them up for me. Highly recommend buying home gym equipment from active fitness store."
03 Sep 2021
S15i Studio Bike and Nordictrack S25 treadmill
I purchased S15i Studio Bike and Nordictrack S25 treadmill, 2 months ago which is absolutely fantastic. They brought it to my house, put it up, and took the time to show me how to use it. The easiest online transaction I've ever made. Despite the fact that I placed my order over the phone.
27 Mar 2021
Home fitness dumbbells
Experience was excellent
01 Oct 2020
Treadmill, basketball ring
I bought once a treadmill which after many weeks got replaced by another treadmill item, because the first one was in the warehouse bit with missing parts. But ok, they replaced it with a better model, so to some extend this failure was compensated. The second item I bought however, was a much worse experience. It was a basketball ring, for which it is was hugely advertised on the sales page of the item it came with free delivery and free installation. But once they came to deliver, they said they could not install it because it involved drilling. That  read more
17 Apr 2018
order arrived but with the wrong color of the item, had to follow up for three days untill they brought back the right color but for a different brand (yoga mat), now following up again, very tiring process, will not order again
23 Jul 2017
Sole Fitness Treadmill F80
It's was clearly a wonderful experience. I got delivered at the right time even though I was not at the place. Support from their Customer Service is also incredible.
Show all 9 reviews

Activefitness Store General Info

Delivery Info
Shipping Info
Free more than 100 AED, 15 AED otherwise
Ships From
United Arab Emirates
Payment Methods
visacodpaypalmastercard 
Contact Information
Office No.1, M-Floor, Samhan Building, Sheikh Rashid Road, Al Gharoud
[email protected]

Activefitness Store Return & Warranty Policies

Are returns permitted? What are the conditions and time limit?

Free 14 days Return If you are not 100% satisfied with your purchase, you can return it for free and get a full refund. Just make sure to contact us within 3 business days from the day your order is delivered, and ensure that the item is in its original packaging, unworn and in the same condition you received it. If the item you have received is damaged, defective or not as described on the website, you will receive a full refund along with any shipping fees incurred.


Will I be refunded or given a store credit to buy something else from Activefitness Store?

Refund


If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?

Active Fitness Store pays for shipping


How long will it take for me to get my refund from Activefitness Store?

7-14 days


More info: http://activefitnessstore.com/delivery-and-return-policy


What malfunctions or product problems do Activefitness Store warranties cover?

All manufacturing complaints, damage caused by delivery partners and all other issues other than from customers


If there is something wrong in the product which is under warrantee, how long will it take Activefitness Store to pick it up, fix it and deliver it back?

7 Days Max.


Who pays for shipping back and re-delivering the item?

Active Fitness Store


Can I return a product that has a malfunction and get my money back?

Of course, Active Fitness Store will return the money at customer convenience


If an item I ordered turned out to be malfunctioning and Activefitness Store doesn’t have any other in stock to replace it, what happens then?

If an item we order is malfunctioning, Whatever reasons, Active Fitness Store will replace the item with a new one.


More info:https://activefitnessstore.com/delivery-and-return-policy


Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.

The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.