Activefitness Store online store reviews in Dubai, UAE

2 reviews
17 Apr 2018
by Fadiqa
order arrived but with the wrong color of the item, had to follow up for three days untill they brought back the right color but for a different brand (yoga mat), now following up again, very tiring process, will not order again
23 Jul 2017
Sole Fitness Treadmill F80
by Fadil
It's was clearly a wonderful experience. I got delivered at the right time even though I was not at the place. Support from their Customer Service is also incredible.

Activefitness Store General Info

Delivery Info
Shipping Info
Free more than 100 AED, 15 AED otherwise
Ships From
United Arab Emirates
Payment Methods
Contact Information
Office No.1, M-Floor, Samhan Building, Sheikh Rashid Road, Al Gharoud
[email protected]

Activefitness Store Return & Warranty Policies

Are returns permitted? What are the conditions and time limit?

Free 14 days Return If you are not 100% satisfied with your purchase, you can return it for free and get a full refund. Just make sure to contact us within 3 business days from the day your order is delivered, and ensure that the item is in its original packaging, unworn and in the same condition you received it. If the item you have received is damaged, defective or not as described on the website, you will receive a full refund along with any shipping fees incurred.

Will I be refunded or given a store credit to buy something else from Activefitness Store?


If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?

Active Fitness Store pays for shipping

How long will it take for me to get my refund from Activefitness Store?

7-14 days

More info:

What malfunctions or product problems do Activefitness Store warranties cover?

All manufacturing complaints, damage caused by delivery partners and all other issues other than from customers

If there is something wrong in the product which is under warrantee, how long will it take Activefitness Store to pick it up, fix it and deliver it back?

7 Days Max.

Who pays for shipping back and re-delivering the item?

Active Fitness Store

Can I return a product that has a malfunction and get my money back?

Of course, Active Fitness Store will return the money at customer convenience

If an item I ordered turned out to be malfunctioning and Activefitness Store doesn’t have any other in stock to replace it, what happens then?

If an item we order is malfunctioning, Whatever reasons, Active Fitness Store will replace the item with a new one.

More info:

Disclaimer: has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.

The inforamtion is presented for reference only. is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.