Axiomtelecom online store reviews in Dubai, UAE

38 reviews
25 May 2020
A Bluetooth headset
by asif
Good qualities items And also good timing delevery
10 May 2020
by Saeed
My order was shipped to the courier company very fast, but due to the current lockdown situation the courier company took ages to deliver. And during this phase I tried calling them several times but in vain. The status on the website wasn't much helpful. My brother also placed an order with Axiom for the same mobile device, but Axiom responded after 3 weeks that they have run out of stock. This was something that they could have handled much professionally. The money was paid and confirmation received, and after 3 weeks of continuous followup you get informed that  read more
23 Apr 2020
iPhone 11
by Ghidaa
I swear by far the worst service ever provided . they have zero honesty . zero transparency . they don't keep their promises . they have promised me 3 times to send me the phone that I ordered and till now I did not receive it . such a horrible customer service online . they never act on any request , shut the clients up by saying that they'll consider their issue and they never do . plus there prices are higher than their competitors .
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Axiomtelecom Showrooms

Axiomtelecom General Info

Delivery Info
Delivery in 2 Hour in Dubai,Sharjah,Ajman & Abu Dhabi, 48 hrs elsewhere
Shipping Info
AED 15 if order < AED 500, free otherwise
Contact Information
Axiom Town - Dubai Silicon Oasis 626 Nadd Hessa – P.O Box: 9266
[email protected]
Other Notes
0% installment up to 12 months. Click & Collect available.

Axiomtelecom Return & Warranty Policies

Are returns permitted? What are the conditions and time limit?

Within 7 Days Provided the seal of the item is not broken

Will I be refunded or given a store credit to buy something else from Axiomtelecom?

Customer gets a store credit.

If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?


How long will it take for me to get my refund from Axiomtelecom?

Store Credit Voucher will be provided in 24 hours once the product is recieved back

More info:

What malfunctions or product problems do Axiomtelecom warranties cover?

If the unit is dead on arrival or has some malfunction

If there is something wrong in the product which is under warrantee, how long will it take Axiomtelecom to pick it up, fix it and deliver it back?

Customer has to visit our nearest service center

Who pays for shipping back and re-delivering the item?

Customer has to visit our nearest service center

Can I return a product that has a malfunction and get my money back?

You will receive a credit voucher

If an item I ordered turned out to be malfunctioning and Axiomtelecom doesn’t have any other in stock to replace it, what happens then?

Customer will receive a credit voucher

More info:

Disclaimer: has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.

The inforamtion is presented for reference only. is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.