Are returns permitted? What are the conditions and time limit?
Yes returns are allowed. BuyOnDubai will not accept returns or exchange for items purchased if: The item is already open and not in resalable condition, There are physical damage in the item not caused by manufacturer, The item is more than 7 Days upon delivery.. Returns should be done within 7 days
Will I be refunded or given a store credit to buy something else from Buy On Dubai?
Customer will get credit or refund depending on the situation (handled case by case)
If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?
The customer pays for the shipping
How long will it take for me to get my refund from Buy On Dubai?
What malfunctions or product problems do Buy On Dubai warranties cover?
Any type of malfunction which gadget is designed to work for
If there is something wrong in the product which is under warrantee, how long will it take Buy On Dubai to pick it up, fix it and deliver it back?
As Soon as Possible, maximum 5 working days
Who pays for shipping back and re-delivering the item?
Shipping charges are paid by the customer
Can I return a product that has a malfunction and get my money back?
Yes in extreme case where it is beyond possibilities of getting satisfactory result
If an item I ordered turned out to be malfunctioning and Buy On Dubai doesn’t have any other in stock to replace it, what happens then?
We agree to pay full refund
Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.
The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.