Carbox online store reviews in Dubai, UAE

Are returns permitted? What are the conditions and time limit?

Yes, 30-day return policy for most items. You must return your order in its original packaging in resalable condition.

Will I be refunded or given a store credit to buy something else from Carbox?

Refunds can be credited only to the original card used for purchase.

If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?

There might be some additional fees involved. Depending on the products.

How long will it take for me to get my refund from Carbox?

It may take up to 15 days for a refund to be credited back to you.

More info: https://www.carbox.me/help

What malfunctions or product problems do Carbox warranties cover?

Carbox does not expressly provide a warranty for the products that it sells. Warranties are provided only by the product manufacturer, if applicable.

If there is something wrong in the product which is under warrantee, how long will it take Carbox to pick it up, fix it and deliver it back?

the delivery time depends on your location.

Who pays for shipping back and re-delivering the item?

First contact us through our Contact form. Once we have the details, we will instruct you on how to send the item back to us, and we\\\\\\\'ll process the re-delivery.

Can I return a product that has a malfunction and get my money back?

If a product has a malfunction at the time of purchase, we will replace it or offer you a full refund.

If an item I ordered turned out to be malfunctioning and Carbox doesn’t have any other in stock to replace it, what happens then?

You will be offered a full refund.

More info:https://www.carbox.me/terms-conditions