Centre Point online store reviews in Dubai, UAE

1 review
05 Dec 2018
by Riya
Its has been 2 months since i have been trying to follow up with these centerpoint people for my refund either on calls or emails but they are just playing around by asking me to wait for the processing. God knows how these people work at the back end when they are not able to solve such a tiny matter and are just testing the customer's patience. This was never expected from such a big group like Landmark. Shame on you guyz!!

Centre Point Showrooms

Centre Point General Info

Delivery Info
Delivery in 2-3 business days
Shipping Info
Free shipping for orders over 200 AED , Otherwise 10 AED
Ships From
United Arab Emirates
Payment Methods
Contact Information
Level 1, Palm Grove House, Wickham\'s Cay1, Road Town, Tortila, British Virigin Islands, United Kingdom
[email protected]

Centre Point Return & Warranty Policies

Are returns permitted? What are the conditions and time limit?

Yes Please return your Centrepoint products in their original packaging within 14 days of delivery. Home Box products must be returned within 30 days of delivery.

Will I be refunded or given a store credit to buy something else from Centre Point?

Prepaid Cards are credited back with amount charged from them. If you pay for a product by cash and return it, we’ll refund your amount to My Credit under My Account. You can then use this refund to shop for anything on HomeCentre.com, SplashFashions.com, maxfashion.com, BabyshopStores.com, SHOEMARTstores.com, LifestyleShops.com and Centrepointstores.com

If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?

Centrepoint bears the charge.

How long will it take for me to get my refund from Centre Point?

If you've paid for your order by Credit Card, Debit Card or PayPal your refund will be credited to your card, bank account or PayPal account. Your bank or card issuer may take an additional 4-15 business days to process the transaction. If you’ve paid using a Return Voucher or Shukrans, you'll receive a refund to My Credit in your account, or a Return Voucher if you're a guest user. As you know, if you’ve selected Cash on Delivery, there will be no refund as you’ve not yet paid for your order.

More info: http://www.centrepointstores.com/ae/en/return

What malfunctions or product problems do Centre Point warranties cover?

We do not accept products mentioned here: https://help.centrepointstores.com/hc/en-us/sections/115000718374-Returns-Policy

If there is something wrong in the product which is under warrantee, how long will it take Centre Point to pick it up, fix it and deliver it back?

Product can be returned but not exchanged.

Who pays for shipping back and re-delivering the item?

Centrepoint bears the charge.

Can I return a product that has a malfunction and get my money back?


If an item I ordered turned out to be malfunctioning and Centre Point doesn’t have any other in stock to replace it, what happens then?

You can return the product and receive refund.

More info:https://help.centrepointstores.com/hc/en-us/sections/115000718374-Returns-Policy

Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.

The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.