Gear Up online store reviews in Dubai, UAE

5 reviews
12 Nov 2018
by Mohd
I can just say WOW, very fast shipping, hour by hour update about my order status, to be honest as per my previous experience from online shopping from UAE, I didnt expect of such easy and good shopping. this guys are professionals, it was very good shopping experience, especially when you are not in UAE and online store dont care much about quality service
Gear Up Reply:
Dear Mohammed, Many thanks for your feedback and nice words. We are happy that our customers in Bahrain are satisfied with our service. Please share your experience with friends and colleagues to they can enjoy shopping at too. :) Have a great day. Your team
21 Feb 2018
by name
Good service , friendly staff. They will help you out whatever questions you have. They have a well experienced IT staff. Thank you
13 Aug 2017
Full PC and accessories
by CharlesFernandez
Absolutely the best Online computer store in the UAE. Wide selection of products, fast delivery, great deals, excellent customer service, Easy 5 star! I will always recommend this amazing online store for all your computer needs!
Gear Up Reply:
Dear Customer, many thanks for your review and kind words. It is our priority to provide excellent service to our customers! Your team
Show all 5 reviews

Gear Up General Info

Delivery Info
Shipping Info
20 AED for shipping to UAE, for intl depends on weight
Payment Methods
Contact Information
Orynx General Trading LLC. UAE enterprises building Airport Road, Garhoud, UAE
[email protected]
Other Notes ships to UAE, KSA, OM, KW, BAH and more

Gear Up Return & Warranty Policies

Are returns permitted? What are the conditions and time limit?

Yes, Item has to be unopened, factory sealed. Restocking fee applies, WIthin 7 days of delivery

Will I be refunded or given a store credit to buy something else from Gear Up?

Store credit (no cash refunds)

If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?

The customer pays for shipping of returned item.

How long will it take for me to get my refund from Gear Up?

It can take up to 7 days

More info:

What malfunctions or product problems do Gear Up warranties cover?

All, excluding physical damage and software issues

If there is something wrong in the product which is under warrantee, how long will it take Gear Up to pick it up, fix it and deliver it back?

Depends on product. From 1 week to 30 days.

Who pays for shipping back and re-delivering the item? pays for valid warranty claims collection and re-delivery

Can I return a product that has a malfunction and get my money back?

This depend on manufacturer and warranty claim result.

If an item I ordered turned out to be malfunctioning and Gear Up doesn’t have any other in stock to replace it, what happens then? fully refunds the cost if the item is not available for replacement.

More info:

Disclaimer: has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.

The inforamtion is presented for reference only. is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.