ITShop online store reviews in Dubai, UAE

10 reviews
07 Apr 2019
Samsung S10 plus 512gb
by Simon Mathew
Ordered the Samsung S10 plus 512gb in exchange of my Samsung S8. Received 3 ours shipping. and great value from trade in. Thanks!
29 Jan 2019
by mohamed abu bakr
only 1 time i called them and they said they will prepare the order ( since dec 30 ) , still preparing until today .....thanks god i didn't pay by credit card and i placed an order COD , no one answer your calls , no live chat , nothing , you feel like you are dealing with a fake website
30 Nov 2018
iPad Pro
by Maher Al Aghbar
very poor service, not responding at all to queries
Show all 10 reviews

ITShop General Info

Delivery Info
Delivery in 3 hrs express in UAE
Shipping Info
Free Shipping
Payment Methods
Contact Information
Al Rawabit Al Sareea Computers LLC, Souq Al kabeer Budrdubai UAE
Other Notes
+2.25% fee for payment by credit card. 7 Days Free Return

ITShop Return & Warranty Policies

Are returns permitted? What are the conditions and time limit?

Yes if unopened, sealed in original packaging and within 7 days from delivery.

Will I be refunded or given a store credit to buy something else from ITShop?


If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?

Customer pays for shipping.

How long will it take for me to get my refund from ITShop?

Within 7 days.

More info:

What malfunctions or product problems do ITShop warranties cover?

1 Year Seller Warranty on All products (Apple products have 1 year manufacturer warranty).

If there is something wrong in the product which is under warrantee, how long will it take ITShop to pick it up, fix it and deliver it back?

15 days

Who pays for shipping back and re-delivering the item?

Customer pays for shipping.

Can I return a product that has a malfunction and get my money back?

Depends on the problem.

If an item I ordered turned out to be malfunctioning and ITShop doesn’t have any other in stock to replace it, what happens then?

Money refunded.

More info:

Disclaimer: has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.

The inforamtion is presented for reference only. is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.