Are returns permitted? What are the conditions and time limit?
As many of our products are fresh and edible, we don't offer a return policy. You are able to cancel an order before it is processed.
Will I be refunded or given a store credit to buy something else from Joi Gifts?
If an item is defective or not up to standard, a refund or store credit for joigifts.com will be extended
If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?
How long will it take for me to get my refund from Joi Gifts?
Direct refunds will take between 14-20 days, depending on the bank involved. Store credit will be immediately allocated to your account.
More info: https://www.joigifts.com/en/faqs
What malfunctions or product problems do Joi Gifts warranties cover?
If there is something wrong in the product which is under warrantee, how long will it take Joi Gifts to pick it up, fix it and deliver it back?
Who pays for shipping back and re-delivering the item?
Can I return a product that has a malfunction and get my money back?
If an item I ordered turned out to be malfunctioning and Joi Gifts doesn’t have any other in stock to replace it, what happens then?
Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.
The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.