Are returns permitted? What are the conditions and time limit?
7 days exchange policy
Will I be refunded or given a store credit to buy something else from My 5 Star Home?
We provide store credit and we refund only in case of a faulty or defected item
If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?
Return fees should be covered by the customer
How long will it take for me to get my refund from My 5 Star Home?
Refunds are processed within 15 days
More info: https://www.my5starhome.com/terms-conditions
What malfunctions or product problems do My 5 Star Home warranties cover?
If there is something wrong in the product which is under warrantee, how long will it take My 5 Star Home to pick it up, fix it and deliver it back?
it takes 5 to 7 days to replace a wrong item
Who pays for shipping back and re-delivering the item?
For exchange, the customer should handle the delivery fees, in case of wrong or defected items My 5 star home cover the fees
Can I return a product that has a malfunction and get my money back?
Yes, you will get a bank transfer as a refund
If an item I ordered turned out to be malfunctioning and My 5 Star Home doesn’t have any other in stock to replace it, what happens then?
refund or store credit will be offered
Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.
The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.