My Sewing Mall online store reviews in Dubai, UAE

1 review
12 Dec 2017
Dress form
by Dana
Totally different product was delivered - value is much less than what was paid. I called, whatsapped, emailed and used their chat app online to complain and sent them proofs but no resolution was made. It was a birthday gift and the company just ruined the thoughts.

My Sewing Mall General Info

Delivery Info
Shipping Info
Starting from 18 AED
Payment Methods
Contact Information
MSM online sewing machines & spare parts trading LLC, Office 122, Makatib building, Sheikh Rashid bin Khalifa, Bur Dubai, Al-Quoz
[email protected]

My Sewing Mall Return & Warranty Policies

Are returns permitted? What are the conditions and time limit?

Yes if item is unused, unopened and returned within 7 days.

Will I be refunded or given a store credit to buy something else from My Sewing Mall?

Store credit

If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?

Customer pays for shipping.

How long will it take for me to get my refund from My Sewing Mall?

10-15 Days

More info:

What malfunctions or product problems do My Sewing Mall warranties cover?

Yes some items, 6 months to 1 year. Any malfunction is covered.

If there is something wrong in the product which is under warrantee, how long will it take My Sewing Mall to pick it up, fix it and deliver it back?

7-15 days

Who pays for shipping back and re-delivering the item?

My Sewing Mall pays for shipping.

Can I return a product that has a malfunction and get my money back?

No, only store credit is provided.

If an item I ordered turned out to be malfunctioning and My Sewing Mall doesn’t have any other in stock to replace it, what happens then?

We will give other suitable model or next available model

More info:

Disclaimer: has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.

The inforamtion is presented for reference only. is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.