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Store reviews General Info Returns & Warranties

Openkart online store reviews in Dubai, UAE

2.0
2
4 reviews
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16 Aug 2018
Earthen Pot, Bag, Kettle
They keep telling lies, did not deliver on time made excuse that one of the product is not available then i left it to their choice they can change it with any other product that is immediately available. Later got a mail stating "sorry for the inconvenience we cancelled your order".. what kind of customer service is this. No ways to know your order status or track order, no contact number in which they answer call, customers order something and they do whatever with the order at their wish. They cancel order without even asking the customer.
17 Jun 2018
Have bought from these guys before but when I tried to order this time they accepted the order then decided to cancel it without even telling me. Despite NUMEROUS emails and Messenger Messages to them No response SHOCKING SERVICE DO NOT RECOMMEND to anyone
21 Jun 2017
Samsung tab A 4g with spen
I have bought a Samsung Tab A already payment done by my Credit card. only i got a sms from of order number. but no calls from them & when i called them after 3 days, 1st they kept me on hold then they said they will call me back but they didn't when again a called them they said sorry its out of stock. what a service.
05 Apr 2017
Zed ilife
I am a frequent online buyer. It was my first order with them and the service they gave was too good. Products were delivered on time infact in 24hours. The manager took care of the order and was in contact with the updates. Will order again.
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Openkart General Info

Website
https://uae.openkart.com
Delivery Info
Delivery in 1-3 days
https://uae.openkart.com/ae-en/term...
Shipping Info
Free Shipping
Warranty
https://uae.openkart.com/ae-en/refu...
Payment Methods
visacodmastercard https://uae.openkart.com/ae-en/term...
Contact Information
Bronet Group, Door No: 704A, 7th Floor, NGI House, Opp. Deira City Center, Post Box - 98472, Dubai, UAE
971-42395044
[email protected]
Other Notes
Free Shipping | No extra charges for Cash-On Delivery

Openkart Return & Warranty Policies

Are returns permitted? What are the conditions and time limit?

Permitted as per Terms & Conditions. 7 - 14 days Return policy as per category

Will I be refunded or given a store credit to buy something else from Openkart?

Yes

If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?

Based on Reason for Return, either customer or Openkart will take care of charges.

How long will it take for me to get my refund from Openkart?

7-14 days as per Merchant Bank

More info: https://uae.openkart.com/ae-en/refund-policy

What malfunctions or product problems do Openkart warranties cover?

Manufacturing Defects

If there is something wrong in the product which is under warrantee, how long will it take Openkart to pick it up, fix it and deliver it back?

14 days (UAE)

Who pays for shipping back and re-delivering the item?

Openkart (For Manufacturing Defect)

Can I return a product that has a malfunction and get my money back?

Within warranty period, repair will be done. For non-repairable products, replacement will be given.

If an item I ordered turned out to be malfunctioning and Openkart doesn’t have any other in stock to replace it, what happens then?

Customer can opt for Refund or Store Credit

More info:https://uae.openkart.com/ae-en/refund-policy

Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.

The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.