Are returns permitted? What are the conditions and time limit?
Only exchanges are permitted. You may exchange an item for another of equal or lesser value provided the plastic wrapping has not been opened or damaged, and the product's packaging and product itself have not been damaged. Returns should be done within 30 days
Will I be refunded or given a store credit to buy something else from Perfume Souq?
You can exchange with another item
If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?
PerfumeSouq will pay the shipping charges
How long will it take for me to get my refund from Perfume Souq?
Within 48 Hours
More info: http://www.perfumesouq.com/cms.php?id_cms=9-return-exchange-policy
What malfunctions or product problems do Perfume Souq warranties cover?
Any damage to product during shipping
If there is something wrong in the product which is under warrantee, how long will it take Perfume Souq to pick it up, fix it and deliver it back?
Within 48 Hours
Who pays for shipping back and re-delivering the item?
PerfumeSouq will pay the shipping charges
Can I return a product that has a malfunction and get my money back?
Yes
If an item I ordered turned out to be malfunctioning and Perfume Souq doesn’t have any other in stock to replace it, what happens then?
You will be refunded the full order amount
More info:http://www.perfumesouq.com/content/3-terms-and-conditions
Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.
The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.