Are returns permitted? What are the conditions and time limit?
Yes, Item must be in original & sealed condition.
Will I be refunded or given a store credit to buy something else from Qonooz?
If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?
No Shipping Fees are charged for returning an item
How long will it take for me to get my refund from Qonooz?
14 Working Days
What malfunctions or product problems do Qonooz warranties cover?
We warrant the product to you against defects in materials and workmanship under ordinary consumer Use for one year from the date of that you received your product from Us.
If there is something wrong in the product which is under warrantee, how long will it take Qonooz to pick it up, fix it and deliver it back?
Up to 14 Working Days
Who pays for shipping back and re-delivering the item?
Can I return a product that has a malfunction and get my money back?
If an item I ordered turned out to be malfunctioning and Qonooz doesn’t have any other in stock to replace it, what happens then?
We will issue a return ticket & refund you back the charged amount.
Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.
The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.