Samma3a online store reviews in Dubai, UAE

5.0
5
2 reviews
17 Sep 2015
Bose QC20
by Hana
Bought a headset from them and got it the next day, customer service were very responsive and answered all my questions about the product
05 Sep 2015
bose canceling headphones
by Fadiqa
Ordered the bose canceling headphones, i received them in 2 days , good serve and fast delivery

Samma3a General Info

Delivery Info
Shipping Info
AED 20 if order < AED 250, free otherwise
Contact Information
Smart Audio Electronics Trading L.L.C, Dubai, United Arab Emirates
+971553852900
[email protected]

Samma3a Return & Warranty Policies

Are returns permitted? What are the conditions and time limit?

Yes and you get 65% of the order value back. Order should be Unused in original condition. Returns should be done within Wthin 10 Days from Delivery Date


Will I be refunded or given a store credit to buy something else from Samma3a?

You get money refund equal to 65% of your order value


If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?

Shipping fees are paid by the customer


How long will it take for me to get my refund from Samma3a?

7 Days


More info: http://www.samma3a.com/en/let-us-help-you/shipping-returns-15.html


What malfunctions or product problems do Samma3a warranties cover?

Warranty covers all malfunctions by the manufacturer (e.g. product stopped working, not charging, etc..)


If there is something wrong in the product which is under warrantee, how long will it take Samma3a to pick it up, fix it and deliver it back?

Your product will be replaced within 5 days


Who pays for shipping back and re-delivering the item?

Samma3a.com pays for the shipping


Can I return a product that has a malfunction and get my money back?

You get a refund only if there was no other products in stock to replace the old one


If an item I ordered turned out to be malfunctioning and Samma3a doesn’t have any other in stock to replace it, what happens then?

You will get a full refund


More info:http://www.samma3a.com/en/let-us-help-you/faq-39-s-16.html


Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.

The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.