Shopkees online store reviews in Dubai, UAE

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Shopkees General Info

Delivery Info
Shipping Info
Free Shipping for orders above 700 AED, 12 AED otherwise
Ships From
United Arab Emirates
Contact Information
Ground Floor, Saabrin Building, Opp: Dubai Customs, Mina Road, Bur Dubai - Dubai,
04-3529529
[email protected]
Other Notes
Collect from our store (Dubai)

Shopkees Return & Warranty Policies

Are returns permitted? What are the conditions and time limit?

Yes, but only within 7 day of delivery, UN-USED, fully re-salable, and the packaging is not damaged., return charges 50 DHS,Products should be returned in their original packaging along with the original price tags, labels and invoices.


Will I be refunded or given a store credit to buy something else from Shopkees?

For Cash on Delivery, we will send a refund cheque. The cheque will be made in favor of the name as in the invoice


If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?

Customer pays return charges 50 AED


How long will it take for me to get my refund from Shopkees?

It may take up to 30 days for a refund to be credited back to your card and 14 days for a product to be refunded / replaced. More info: http://shopkees.com/refund-and-return-policy


More info: http://shopkees.com/refund-and-return-policy


What malfunctions or product problems do Shopkees warranties cover?

1 year warranty


If there is something wrong in the product which is under warrantee, how long will it take Shopkees to pick it up, fix it and deliver it back?

14 days for a product to be refunded / replaced. More info: http://shopkees.com/refund-and-return-policy


Who pays for shipping back and re-delivering the item?

Customer pays return charges 50 AED


Can I return a product that has a malfunction and get my money back?

Yes


If an item I ordered turned out to be malfunctioning and Shopkees doesn’t have any other in stock to replace it, what happens then?

It may take up to 30 days to refund you


More info:http://shopkees.com/warranty


Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.

The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.