Souq Mama online store reviews in Dubai, UAE
Souq Mama General Info
http://souqmama.com/delivery-shippi...
Souq Mama Return & Warranty Policies
Are returns permitted? What are the conditions and time limit?
All returns need to be in their original packaging and returned within 5 days.
Will I be refunded or given a store credit to buy something else from Souq Mama?
Store Credit will be provided in case of any refund requests.
If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?
Return shipping charges are paid by the customer, unless the product is faulty and then Souqmama.com covers the shipping charges.
How long will it take for me to get my refund from Souq Mama?
Instantly in store credit or 5-7 Working Days* Please see return policy on our website.
More info: http://souqmama.com/return-policy
What malfunctions or product problems do Souq Mama warranties cover?
Warranty information is on the item description.
If there is something wrong in the product which is under warrantee, how long will it take Souq Mama to pick it up, fix it and deliver it back?
Warranty information is on the item description.
Who pays for shipping back and re-delivering the item?
If the item is faulty, we will cover all the costs of shipping.
Can I return a product that has a malfunction and get my money back?
Yes, of course. Please view return policy for more details.
If an item I ordered turned out to be malfunctioning and Souq Mama doesn’t have any other in stock to replace it, what happens then?
In this case, we will offer a full refund.
Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.
The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.