The Fragrances online store reviews in Dubai, UAE

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The Fragrances General Info

Delivery Info
Shipping Info
Free shipping available on orders over 200 AED, 20 AED otherwise
Ships From
Turkey
Contact Information
+905428433496
[email protected]

The Fragrances Return & Warranty Policies

Are returns permitted? What are the conditions and time limit?

All items must be returned new, unused and with all TheFragrances and designer garment tags still attached within 3 days of receiving your product. Returns that do not meet our policy will not be accepted and sent back to the customer.


Will I be refunded or given a store credit to buy something else from The Fragrances?

We typically refund your order through store credit. If you paid by COD, you will get credit into your account and you can buy whatever you want from thefragrances.net


If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?

Refunds are accepted free of charge and the company pays.


How long will it take for me to get my refund from The Fragrances?

Money will be sent to your account within 7 business days.


More info: https://www.thefragrances.net/delivery-terms


What malfunctions or product problems do The Fragrances warranties cover?

All products are guaranteed by the Fragrances.


If there is something wrong in the product which is under warrantee, how long will it take The Fragrances to pick it up, fix it and deliver it back?

All items must be returned new, unused and with all TheFragrances and designer garment tags still attached within 3 days of receiving your product. Returns that do not meet our policy will not be accepted and sent back to the customer.


Who pays for shipping back and re-delivering the item?

Your purchase should be sent back to us within the 3 days of receiving your order. Returns outside of this period are accepted at the discretion of TheFragrances.


Can I return a product that has a malfunction and get my money back?

You can get your money back as a coupon code by returning the product in case of any problem.


If an item I ordered turned out to be malfunctioning and The Fragrances doesn’t have any other in stock to replace it, what happens then?

A different product selection can be made by contacting you. In general, products that do not have stock are not sold.



Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.

The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.