Are returns permitted? What are the conditions and time limit?
Returns accepted within 14 days. Please return the product unworn in the original box with all original packing material, manuals, warranty cards (not filled out), original tags, labels, and any other materials that came with the product.
Will I be refunded or given a store credit to buy something else from Twelve Watch Store?
Exchange is offered or money is refunded if product is defective.
If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?
Customer pays for shipping
How long will it take for me to get my refund from Twelve Watch Store?
What malfunctions or product problems do Twelve Watch Store warranties cover?
We offer one year limited warranty that covers defects in mechanism and workmanship.
If there is something wrong in the product which is under warrantee, how long will it take Twelve Watch Store to pick it up, fix it and deliver it back?
Who pays for shipping back and re-delivering the item?
Store pays for shipping.
Can I return a product that has a malfunction and get my money back?
If an item I ordered turned out to be malfunctioning and Twelve Watch Store doesn’t have any other in stock to replace it, what happens then?
Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.
The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.