du online store reviews in Dubai, UAE
du General Info
du Return & Warranty Policies
Are returns permitted? What are the conditions and time limit?
If the device is in the original sealed condition, you can cancel and return your device within 7 days of purchase. Any device that has been opened or has damaged packaging is not eligible for a refund.
Will I be refunded or given a store credit to buy something else from du?
If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?
How long will it take for me to get my refund from du?
What malfunctions or product problems do du warranties cover?
Some of the products du sell come with a manufacturer's guarantee. Please see the manufacturer's guarantee (if your product has one) for details of any terms and conditions that apply to the guarantee.
If there is something wrong in the product which is under warrantee, how long will it take du to pick it up, fix it and deliver it back?
Who pays for shipping back and re-delivering the item?
Can I return a product that has a malfunction and get my money back?
If an item I ordered turned out to be malfunctioning and du doesn’t have any other in stock to replace it, what happens then?
Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.
The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.