Are returns permitted? What are the conditions and time limit?
DubaiStore.com offers a 15-day return period, except for the grocery products, from the day the product has been delivered to you, as long as the product being returned is not part of our non-returnable list of products, and as long as it meets our return policies.
Will I be refunded or given a store credit to buy something else from Dubai Store?
Refund to card: the refund will be made to your credit card in case you have paid for your order by card, Refund to Wallet: the refund will be made to your DubaiStore.com wallet in case you have paid for your order by COD (cash on delivery). You can reuse the credit in your wallet for future purchases on DubaiStore.com
If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?
If the merchant has approved your return request for further inspection, you'll be notified by email and an SMS. Their courier team will contact you to arrange a pickup time from the address you specified in the return request. No shipping charges will apply for this process.
How long will it take for me to get my refund from Dubai Store?
Once a merchant approves your return request, DubaiStore instantly processes the refund amount back to your card. Normally it takes the issuing bank of your card 5 to 7 business days to reflect the amount back in your card.
Dubai Store did not specify any warranty information
Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.
The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.