LUXHAYA online store reviews in Dubai, UAE
LUXHAYA Offers
LUXHAYA coupon
Use coupon "PRICENA25" for 200 AED off from LUXHAYA for orders above 1000 AEDExpires December 31, 2024See all products
Use coupon "PRICENA25" for 200 AED off from LUXHAYA for orders above 1000 AED
LUXHAYA General Info
+971506788568
[email protected]
LUXHAYA Return & Warranty Policies
Are returns permitted? What are the conditions and time limit?
At Luxhaya, we provide a hassle-free return experience. Customers can return any item for a full refund within 30 days of delivery, no questions asked
Will I be refunded or given a store credit to buy something else from LUXHAYA?
All items returned to us will be inspected. If we are satisfied with the condition of the item returned, we will process the return and notify you once a refund has been issued with the value of the refund. Credit or Debit Card payments are refunded back to the original payment card used to make the purchase, unless you opt for a refund in store credit, in which case the full refund value will be credited to your Luxhaya account.
If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?
We'll cover the cost of returning the item. You won't incur any additional fees for returning it.
How long will it take for me to get my refund from LUXHAYA?
Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.
More info: https://www.luxhaya.com/pages/returns-and-refunds-policy
What malfunctions or product problems do LUXHAYA warranties cover?
DAMAGED GOODS , WRONG ITEMS AND MANUFACTURING DEFECTS
If there is something wrong in the product which is under warrantee, how long will it take LUXHAYA to pick it up, fix it and deliver it back?
If an item in your order arrives damaged or is incorrect, you can return it within 7 days of delivery. We'll issue a full refund, including original delivery charges, taxes, and duties, if applicable. We may replace the faulty item at your request and deliver to you a new item free of any delivery charge.
Who pays for shipping back and re-delivering the item?
We'll cover the cost of returning the item. You won't incur any additional fees for returning it.
Can I return a product that has a malfunction and get my money back?
If an item in your order arrives damaged or is incorrect, you can return it within 7 days of delivery. We'll issue a full refund, including original delivery charges, taxes, and duties, if applicable. We may replace the faulty item at your request and deliver to you a new item free of any delivery charge.
If an item I ordered turned out to be malfunctioning and LUXHAYA doesn’t have any other in stock to replace it, what happens then?
All items returned to us will be inspected. If we are satisfied with the condition of the item returned, we will process the return and notify you once a refund has been issued with the value of the refund.
Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.
The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.