Are returns permitted? What are the conditions and time limit?
Yes Returns are permitted in 14 Days if the Seal is not Broken
Will I be refunded or given a store credit to buy something else from Samsung Official Store?
If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?
How long will it take for me to get my refund from Samsung Official Store?
14-20 Days Depending on your local bank
More info: https://shop.samsung.com/ae/faq#tab4
What malfunctions or product problems do Samsung Official Store warranties cover?
All Mobile Phones, Tablets and Wearables are covered under a warranty period of 12 months from the date of purchase.
If there is something wrong in the product which is under warrantee, how long will it take Samsung Official Store to pick it up, fix it and deliver it back?
This depends on the Product you need to visit the Samsung Care center
Who pays for shipping back and re-delivering the item?
Can I return a product that has a malfunction and get my money back?
If an item I ordered turned out to be malfunctioning and Samsung Official Store doesn’t have any other in stock to replace it, what happens then?
Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.
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